Direct Primary Care: What HR Must Know

Estimated reading time: 6 minutes

A few weeks ago, I published an article about H.R. 1, also referred to as the One Big Beautiful Bill (OBBB). The article talked about how the OBBB will impact worker advantages. In the event you haven’t checked it out, I hope you’ll.

One aspect of worker advantages getting plenty of attention (due to OBBB) is direct primary care (DPC). I need to admit that I don’t know plenty of details about DPC, so I asked our friend Cory Jorbin, Esq., national director of compliance consulting at Hub International, if he would share his knowledge with us. And thankfully, he said yes. In his role, Cory consults with employers of all sizes to design, implement and make sure the compliance of worker profit plans. He holds a Juris Doctorate from Cleveland State University and is a licensed attorney within the State of Illinois and admitted to practice before the U.S. Tax Court.

A fast reminder that Cory comments shouldn’t be construed as legal advice or as pertaining to any specific factual situations. If you’ve detailed worker profit questions, they ought to be addressed directly along with your friendly neighborhood advantages broker or labor and employment attorney.

Cory, thanks for being here. After we spoke last in regards to the OBBB and worker advantages changes, you mentioned direct primary care (DPC). Let’s elaborate on it today. What’s direct primary care and the way does it work?

[Jorbin] Direct Primary Care (DPC) is a primary care delivery model where a provider or network of providers provide primary care services to members at a hard and fast periodic fee. The providers don’t bill the health plan for office visits. This model is comparable to a gym membership, where in exchange for a hard and fast fee, members can use the gym as much or as little as they need. Whatever the variety of visits, the fee stays the identical. 

What are the benefits of DPC for employer sponsored profit plans? Are there any downsides to contemplate? 

[Jorbin] For employer sponsored profit plans there are several benefits.

  • All, or a minimum of some (depending on whether DPC is mandatory or optional) primary care claims turn out to be fixed costs slightly than variable based on claims.
  • DPC may provide a better level of service than traditional primary care as there may be less deal with billing health plans. This could lead on to improved health outcomes for plan participants, especially those with chronic conditions requiring frequent primary care visits. 
  • Removal of cost as a barrier to receiving care. For the reason that DPC model is predicated on a hard and fast fee, plan participants who may otherwise delay receiving primary care as a result of cost would not have this barrier. 

Listed below are potential downsides to contemplate as well.

  • If the employer requires use of the DPC there will likely be disruption for plan participants who may have to alter primary care providers, which they might not like.
  • While fixed fees could also be preferrable for the employer, they might potentially be greater than the variable fees related to primary care claims under a standard model. 
  • Employer plans may have the opportunity to acquire less data from DPC providers than they’re from carriers and third-party administrators (TPAs). It will vary by DPC provider and highlights the importance of considering the supply of knowledge by DPC provider. 

A healthcare model that’s also getting more attention lately is concierge coverage. Are you able to explain what concierge coverage is and why it’s different from DPC?

Cory Jorbin attorney HUB International headshot discussing family glitch affordable care act

[Jorbin] The essential difference between DPC and concierge medicine is that DPC under the One Big Beautiful Bill Act has a statutory definition, while there is no such thing as a such definition attached to concierge medicine. This implies there is no such thing as a consistency in what constitutes concierge medicine across various kinds of providers. 

Some providers using the concierge label have guaranteed access to same-day appointments, or longer standard appointment times. Some providers offer enhanced access to their teams via apps, text messaging, or telehealth visits. Other providers may even come to the house or office of the member. Notably, unless specifically indicated by the concierge provider, it ought to be expected that concierge providers will still bill the health plan after they provide medical services.

How can an employer determine if a DPC is a very good fit for his or her organization? 

[Jorbin] Employers should start with understanding their populations and the supply of DPC where they’ve employees. The DPC market may be very fragmented because it remains to be relatively recent. This implies if an employer has employees in two different states, there will not be a single DPC that has locations in each states. Even inside a single state, employees may not have access to a single DPC provider throughout that state. This implies the employer must make a choice from potentially offering different DPC providers based on location or including DPC as a part of their plan in a single location, but not others.

HUB International Insurance logo

Next, employers should understand their current primary health claims. Are these significant? Are these growing? Have they got many employees with chronic conditions comparable to diabetes, or hypertension with frequent primary care visits? Do employees see cost as a barrier to obtaining primary care services? All of those are essential inquiries to ask and should point to implementing DPC. 

These considerations will help the employer further evaluate whether DPC is a very good fit for his or her plans. 

Last query. Many organizations are entering what I call “open enrollment season”. Is adding a DPC component something that’s relatively easy to do?

[Jorbin] Adding DPC to an employer sponsored plan may be relatively easy. That being said, communication may be very essential since employees will not be acquainted with DPC. This is very essential if the employer is considering a compulsory DPC model. Employees will need to know what the DPC is, the best way to access it, and any limitations of the DPC. Ultimately, effective communication may also help make the rollout of the DPC successful. 

Employers can even must work with their carriers or TPAs to find out what variety of integration or data feeds are needed between the DPC and the carrier/TPA. Since DPCs can vary significantly of their experience of working with employer sponsored plans, carrier and TPAs, this integration must be regarded as a part of the vetting process. 

I would like to thank Cory for taking the time to share with us a little bit more in regards to the components of direct primary care. If you need to learn more in regards to the OBBB Act and its impact on worker advantages, take a look at Hub International’s webinar on the topic. 

The excellent news is that worker profit options are expanding. That could possibly be great for each organizations and individuals. But worker advantages remain complex. So doing the research to seek out out the perfect options in your workforce remains to be absolutely crucial. Don’t rule out using material experts like advantages brokers and lawyers to get the data you wish.

Image captured by Sharlyn Lauby while exploring the streets of Los Angeles, CA

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