WEST ZONE concessionaire Maynilad Water Services, Inc. said it’s on target to scale back its non-revenue water (NRW) level to 25% next 12 months.
In an announcement on Monday, the corporate said its NRW fell to 30.7% last 12 months from 38.4% in 2024.
The reduction is comparable to 256 million liters of water per day — enough to fulfill the day by day needs of greater than 1.6 million customers.
NRW refers to water that’s produced but not billed on account of leaks, theft, or other losses.
Maynilad attributed the development to leak detection and repair, meter alternative, and pipe rehabilitation.
The corporate said it repaired over 70,000 small leaks, 206 large pipe leaks in primary distribution systems, and replaced 82 kilometers of old pipelines in high-loss areas.
“This progress reflects the collective effort of our teams and the effectiveness of our multi-pronged approach to NRW reduction,” Maynilad Chief Operating Officer Christopher Jaime T. Lichauco said.
“Every liter of water recovered improves system efficiency by reducing the necessity to overproduce treated water, allowing us to optimize treatment, pumping, and distribution using existing assets, while strengthening our ability to offer reliable service and steward resources responsibly,” he added.
Maynilad plans to sustain momentum this 12 months, constructing on last 12 months’s gains.
“Our efforts remain aligned with our long-term targets under our marketing strategy — reaching a mean NRW of 25% by 2027 and 20% by 2030,” Jennifer C. Rufo, head of corporate communications, said in a Viber message.
The corporate has earmarked as much as P20.65 billion from 2025 to 2027 for water loss reduction initiatives.
Maynilad serves as the first provider of water and wastewater services within the West Zone, covering 11 cities in Metro Manila, three with partial coverage, in addition to parts of Cavite province.
Metro Pacific Investments Corp., Maynilad’s majority shareholder, is one in all three Philippine subsidiaries of Hong Kong-based First Pacific Co. Ltd., together with Philex Mining Corp. and PLDT Inc.
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