Converge, IBPAP partner to spice up AI readiness in IT-BPM sector

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FIBER BROADBAND and technology solutions provider Converge ICT Solutions, Inc. has partnered with the Information Technology and Business Process Association of the Philippines (IBPAP) to support workforce upskilling and artificial intelligence (AI) readiness within the country’s information technology and business process management (IT-BPM) sector.

The partnership follows Converge’s membership in IBPAP, an industry association representing greater than 400 member corporations.

“We want to level up the abilities of our staff and transform our industries to enable us to capture the opportunities being offered by the AI boom,” Converge Chief Executive Officer and Co-Founder Dennis Anthony H. Uy said in an announcement on Thursday.

He said the industry must equip staff with the abilities needed to adapt to AI and other emerging technologies.

“The subsequent step is to capacitate our staff with skills mandatory to navigate AI and other emerging technologies,” he said.

He added that Converge’s membership in IBPAP presents “a primary opportunity for possible collaboration” as AI adoption accelerates.

“Even before we became a member, my mindset has all the time been to guard this industry of nearly two million staff. Since we’re a world hub of business process outsourcing together with India, I’ve desired to help upskill staff, especially for artificial intelligence preparedness,” he said.

IBPAP also collaborates with six industry associations: the Animation Council of the Philippines, Inc., Global Capability Center Philippines, Customer Xperience Association of the Philippines, Game Developers Association of the Philippines, Healthcare Information Management Association of the Philippines, and the Philippine Software Industry Association.

Last yr, IBPAP reported that the Philippine IT-BPM industry employed 1.9 million staff and generated $40 billion in export revenues, accounting for greater than 8% of the country’s gross domestic product (GDP). — Sheldeen Joy Talavera

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