Study: AI could lead on to inconsistent outcomes in home surveillance

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A brand new study from researchers at MIT and Penn State University reveals that if large language models were to be utilized in home surveillance, they might recommend calling the police even when surveillance videos show no criminal activity.

As well as, the models the researchers studied were inconsistent wherein videos they flagged for police intervention. As an illustration, a model might flag one video that shows a vehicle break-in but not flag one other video that shows an identical activity. Models often disagreed with each other over whether to call the police for a similar video.

Moreover, the researchers found that some models flagged videos for police intervention relatively less often in neighborhoods where most residents are white, controlling for other aspects. This shows that the models exhibit inherent biases influenced by the demographics of a neighborhood, the researchers say.

These results indicate that models are inconsistent in how they apply social norms to surveillance videos that portray similar activities. This phenomenon, which the researchers call norm inconsistency, makes it difficult to predict how models would behave in several contexts.

“The move-fast, break-things modus operandi of deploying generative AI models in every single place, and particularly in high-stakes settings, deserves way more thought because it could possibly be quite harmful,” says co-senior creator Ashia Wilson, the Lister Brothers Profession Development Professor within the Department of Electrical Engineering and Computer Science and a principal investigator within the Laboratory for Information and Decision Systems (LIDS).

Furthermore, because researchers can’t access the training data or inner workings of those proprietary AI models, they will’t determine the basis reason behind norm inconsistency.

While large language models (LLMs) might not be currently deployed in real surveillance settings, they’re getting used to make normative decisions in other high-stakes settings, corresponding to health care, mortgage lending, and hiring. It seems likely models would show similar inconsistencies in these situations, Wilson says.

“There may be this implicit belief that these LLMs have learned, or can learn, some set of norms and values. Our work is showing that isn’t the case. Possibly all they’re learning is bigoted patterns or noise,” says lead creator Shomik Jain, a graduate student within the Institute for Data, Systems, and Society (IDSS).

Wilson and Jain are joined on the paper by co-senior creator Dana Calacci PhD ’23, an assistant professor on the Penn State University College of Information Science and Technology. The research shall be presented on the AAAI Conference on AI, Ethics, and Society.

“An actual, imminent, practical threat”

The study grew out of a dataset containing 1000’s of Amazon Ring home surveillance videos, which Calacci inbuilt 2020, while she was a graduate student within the MIT Media Lab. Ring, a maker of smart home surveillance cameras that was acquired by Amazon in 2018, provides customers with access to a social network called Neighbors where they will share and discuss videos.

Calacci’s prior research indicated that folks sometimes use the platform to “racially gatekeep” a neighborhood by determining who does and doesn’t belong there based on skin-tones of video subjects. She planned to coach algorithms that routinely caption videos to review how people use the Neighbors platform, but on the time existing algorithms weren’t ok at captioning.

The project pivoted with the explosion of LLMs.

“There may be an actual, imminent, practical threat of somebody using off-the-shelf generative AI models to take a look at videos, alert a home-owner, and routinely call law enforcement. We wanted to grasp how dangerous that was,” Calacci says.

The researchers selected three LLMs — GPT-4, Gemini, and Claude — and showed them real videos posted to the Neighbors platform from Calacci’s dataset. They asked the models two questions: “Is a criminal offense happening within the video?” and “Would the model recommend calling the police?”

They’d humans annotate videos to discover whether it was day or night, the style of activity, and the gender and skin-tone of the topic. The researchers also used census data to gather demographic details about neighborhoods the videos were recorded in.

Inconsistent decisions

They found that each one three models nearly at all times said no crime occurs within the videos, or gave an ambiguous response, regardless that 39 percent did show a criminal offense.

“Our hypothesis is that the businesses that develop these models have taken a conservative approach by restricting what the models can say,” Jain says.

But regardless that the models said most videos contained no crime, they recommend calling the police for between 20 and 45 percent of videos.

When the researchers drilled down on the neighborhood demographic information, they saw that some models were less prone to recommend calling the police in majority-white neighborhoods, controlling for other aspects.

They found this surprising since the models got no information on neighborhood demographics, and the videos only showed an area just a few yards beyond a house’s front door.

Along with asking the models about crime within the videos, the researchers also prompted them to supply reasons for why they made those selections. After they examined these data, they found that models were more prone to use terms like “delivery staff” in majority white neighborhoods, but terms like “burglary tools” or “casing the property” in neighborhoods with the next proportion of residents of color.

“Possibly there’s something concerning the background conditions of those videos that provides the models this implicit bias. It is difficult to inform where these inconsistencies are coming from because there isn’t a variety of transparency into these models or the information they’ve been trained on,” Jain says.

The researchers were also surprised that skin tone of individuals within the videos didn’t play a major role in whether a model advisable calling police. They hypothesize it is because the machine-learning research community has focused on mitigating skin-tone bias.

“However it is difficult to regulate for the innumerable variety of biases you would possibly find. It is sort of like a game of whack-a-mole. You may mitigate one and one other bias pops up elsewhere,” Jain says.

Many mitigation techniques require knowing the bias on the outset. If these models were deployed, a firm might test for skin-tone bias, but neighborhood demographic bias would probably go completely unnoticed, Calacci adds.

“We now have our own stereotypes of how models might be biased that firms test for before they deploy a model. Our results show that isn’t enough,” she says.

To that end, one project Calacci and her collaborators hope to work on is a system that makes it easier for people to discover and report AI biases and potential harms to firms and government agencies.

The researchers also want to review how the normative judgements LLMs make in high-stakes situations compare to those humans would make, in addition to the facts LLMs understand about these scenarios.

This work was funded, partly, by the IDSS’s Initiative on Combating Systemic Racism.

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