This integration offers SAP Order Management Foundation customers the chance to further optimize multichannel operations across greater than 950 sales channels worldwide. It also includes latest AI-features. Support for OMSA is on the way in which.
950 Marketplaces
ChannelEngine connects businesses to 950+ marketplaces, automating orders, inventory, and pricing. The brand new integration with SAP provides management features for SAP customers across over 950 marketplaces, social media, and third-party channels similar to Amazon, Walmart, eBay, and Shopee. With this latest integration, SAP OMS users gain access to a world network of sales channels.
The combination enables automatic synchronization of inventory, processes orders, shipping updates, and cancellations. By centralizing order management, the complexity of managing multiple online sales channels is reduced. This minimizes the chance of overselling and improves customer satisfaction.
Support for SAP Order Management Sourcing Availability (OMSA) is in development. ChannelEngine goals to enable real-time stock visibility to reinforce inventory accuracy and product availability.
AI for Business Optimization
Along with existing data capabilities, ChannelEngine also offers several AI tools. These are designed to simplify product categorization and content mapping between SAP and marketplace taxonomies. This helps businesses expand into latest sales channels without the necessity for manual intervention.
There are also plans to integrate with SAP Omnichannel Pricing Promotion Service (OPPS) to administer pricing and promotion data efficiently and remain competitive across various channels.
