FLAG CARRIER Philippine Airlines (PAL) has partnered with online travel agency Trip.com to expand its air ticket distribution system.
“The partnership between Philippine Airlines and Trip.com will provide our customers a customized and seamless flight booking and buying experience through NDC integration with Travelfusion,” PAL Vice-President for Sales and Distribution Justin Warby said in a media release on Thursday.
Global travel service platform Trip.com will provide PAL with recent distribution capability (NDC) integration, which is able to allow customers abroad to access the identical fares and reservation services available on PAL’s website.
NDC integration is an information exchange format based on offer and order management processes, allowing airlines to create and distribute offers to customers, the International Air Transport Association (IATA) said.
“With NDC integration, Trip.com now offers a wider choice of fares — from lower fares to student fares, in addition to personalized ancillary products,” PAL said, noting that this may also enable the airline to supply exclusive and personalized offers in addition to bundled ancillary products.
Trip.com Regional Director for Oceania, Southeast Asia, ISC, and the Middle East Kirk Wong said the corporate hopes to further expand its partnership with PAL to handle the growing needs of travelers.
“This partnership will enable our users to enjoy higher fare options and booking experiences, leveraging our extensive network and experience to expand PAL’s reach to customers within the region and beyond. We sit up for deepening our partnership with PAL to deliver seamless travel experiences to fulfill the evolving needs of today’s travelers,” he said. — Ashley Erika O. Jose