Several major apps, including Canva, Snapchat, and Roblox, went down on Monday because of an outage at Amazon Web Services (AWS), the corporate’s cloud computing unit.
AWS said the outage was brought on by issues with DNS resolution for the DynamoDB API endpoint in its US-EAST-1 region, affecting multiple services globally.
“We’re working on multiple parallel paths to speed up recovery and recommend customers proceed to retry any failed requests,” AWS said in an announcement.
The disruption also affected other AWS services that rely upon the US-EAST-1 region, including AWS Identity and Access Management (IAM) updates, which manage user access and permissions, and DynamoDB Global tables, which permit databases to sync across regions for apps worldwide.
Some locally used apps, including Canva, reported receiving multiple complaints of increased error rates, noting that the problems originated from their cloud provider. The design platform said it’s working closely with the provider to revive full access as quickly as possible. — Edg Adrian A. Eva