Neelam Kothari has publicly called out an airline after what she described as a deeply distressing experience during her recent Toronto–Mumbai flight. Taking to social media, the actor shared that the journey was an ordeal marked by a chronic delay and a serious medical emergency onboard, with little to no support from the airline’s cabin crew.
Neelam Kothari SLAMS airline over “unacceptable” handling of in-flight medical emergency
In her tweet, Neelam revealed that the flight was delayed by over nine hours, adding to the discomfort of passengers. Nevertheless, matters escalated when she fell seriously in poor health mid-air. In keeping with her account, she fainted after having a meal and needed to be helped back to her seat by a fellow passenger. Despite the incident, Neelam claimed that there was no medical follow-up or perhaps a basic check-in from the crew for the rest of the flight.
Expressing her disappointment, she wrote that she had attempted to succeed in out to the airline’s customer support after landing but received no response. Calling the situation unacceptable, Neelam urged the airline to handle the matter urgently, highlighting what she felt was an entire lack of accountability and care during a medical emergency.
Dear @etihad, I’m extremely disillusioned with the treatment I received on my recent flight from Toronto to Mumbai. Not only was my flight delayed by over 9 hours, but I also fell seriously in poor health onboard, fainting after a meal. Despite a fellow passenger helping me back to my seat,…
— neelam kothari soni (@neelamkothari) December 8, 2025
The incident also sparked an unpleasant exchange online. A social media user dismissed her grievance with a comment that read, “Looks like a you problem. But let me attempt to get something out of it.” Neelam didn’t let the remark slide and responded sharply, stating that the response would have been very different had the identical situation involved the user or someone near them.
Neelam Kothari began her acting profession with Jawaani in 1984 and went on to turn into a well-recognized face in popular movies comparable to Love 86, Khudgarz, Hatya, and Hum Saath-Saath Hain. She stepped away from movies within the early 2000s and transitioned into jewellery design. After nearly 20 years, she returned to the highlight with Fabulous Lives of Bollywood Wives and has since also appeared in shows like Masaba Masaba and Made in Heaven 2.
Also Read: Neelam Kothari recalls working with Chunky Panday in Aag Hi Aag: “I desired to kill him”
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