{"id":370701,"date":"2026-07-23T12:07:59","date_gmt":"2026-07-23T06:37:59","guid":{"rendered":"https:\/\/ebiztoday.news\/?p=370701"},"modified":"2026-07-23T12:08:00","modified_gmt":"2026-07-23T06:38:00","slug":"treesize-wont-renew-perpetual-license-support-unless-users-subscribe","status":"publish","type":"post","link":"https:\/\/ebiztoday.news\/index.php\/2026\/07\/23\/treesize-wont-renew-perpetual-license-support-unless-users-subscribe\/","title":{"rendered":"TreeSize won’t renew perpetual-license support unless users subscribe"},"content":{"rendered":"
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Making these available for download indefinitely and without restriction is something we consider a risk to our customers, particularly in business environments. There\u2019s also the technical and organizational overhead of maintaining and supporting old versions and their associated keys indefinitely.<\/p>\n<\/blockquote>\n

Although TreeSize says this can be a long-standing policy, the backlash highlights the disconnect between what many individuals expect when buying a perpetual license and what they get when a software vendor shifts its business model toward subscriptions.<\/p>\n

\u201cTo make sure that customers aren\u2019t caught off guard, we proactively notify them by email, well before their maintenance ends, to back up their installation file and license key themselves. This is supposed to make sure nobody loses access to software they\u2019ve already purchased,\u201d Christ said.<\/p>\n

Should this be a subscription?<\/h2>\n

There\u2019s also the query of whether it is smart to subscribe to a disk space analyzer, especially when there are free alternatives like WinDirStat.<\/p>\n

Christ admitted that the change has been \u201cfrustrating for some customers.\u201d When asked about online requests for refunds, Christ said, \u201csince our customers do receive what was agreed, namely indefinite use of the software version they purchased, we don\u2019t consider a refund to be warranted\u2026\u201d<\/p>\n

A free version of TreeSize exists, nevertheless it lacks some features, including the flexibility to look for duplicate files, deduplicate redundant files, and compare disk space usage over time. It will not be for business use.<\/p>\n

TreeSize\u2019s evolution illustrates the growing subscription economy, particularly the software industry\u2019s fixation on recurring revenue. Over the past decade, software vendors have increasingly shifted to subscriptions in pursuit of more predictable revenue streams.<\/p>\n

In TreeSize\u2019s case, JAM Software desired to \u201cproceed offering our customers a relevant, well-maintained product over the long run,\u201d Christ said.<\/p>\n

\u201cThe broader economic environment is tougher today than it was a number of years ago, and we feel that too as a software vendor,\u201d he added. \u201cTo proceed meeting our own standards and our responsibility to business customers who depend on high-quality software, we’re placing greater emphasis on predictability in development and support. A subscription model gives us that predictability in a way one-time purchases don’t.\u201d<\/p>\n<\/p><\/div>\n

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Making these available for download indefinitely and without restriction is something we consider a risk to our customers, particularly in business environments. There\u2019s also the technical and organizational overhead of maintaining and supporting old versions and their associated keys indefinitely. Although TreeSize says this can be a long-standing policy, the backlash highlights the disconnect between […]<\/p>\n","protected":false},"author":1,"featured_media":370702,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[54153,15985,3390,712,54152,1191,3204],"class_list":["post-370701","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-perpetuallicense","tag-renew","tag-subscribe","tag-support","tag-treesize","tag-users","tag-wont"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t