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I saw a post from a Facebook friend recently asking for advice. Several people weighed in on the friend’s query and gave recommendations. After the commenting quieted down, the friend announced that they were disregarding all the recommendation they received. Which is completely superb.
It jogged my memory of a comment I heard in a training session once that “sometimes people don’t want your advice, they only want you to listen”. Within the case of my Facebook friend, sometimes people don’t really need your advice even once they ask for it.
This is applicable within the workplace too. As a manager, we’d see a member of the team struggling. It could possibly be related to work and performance, nevertheless it may be personal. Possibly it’s a situation that you just’ve experienced in your profession, and you recognize exactly the right way to fix whatever is bothering the worker. As tempting because it is perhaps to leap in and offer some advice, perhaps we’d like to attend until the appropriate moment to supply advice or assistance.
Whenever you see an worker struggling and wish to assist, think in regards to the opportunities you’ve available.
One-on-one meetings. Are you conducting regular one-on-one meetings? How are they going? Have they changed into a session where “the manager talks and the worker listens”? With a brand new 12 months, this is perhaps an incredible time to do a refresh and/or reset in your one-on-one meetings to encourage worker feedback and discussion. That is idea even while you’re not coping with a struggling team member. You don’t want one-on-one meetings to turn into stale and unproductive.
Worker Assistance Programs (EAP). Human resources must be recurrently promoting the organization’s wellness and wellbeing programs, including EAPs. In the event that they’re not, remind them that it will be helpful. You don’t must get into worker specifics. And if HR is doing regular reminders, take into consideration whether it is sensible to do a fast mention during a staff meeting. “I’m unsure if everyone saw this but HR sent out some information recently about our company wellbeing program. Please test it out when you’ve a moment. It’s a useful profit.”
Performance coaching. If an worker is struggling and it’s impacting their performance, it is feasible that the manager could have to deal with it. Managers is perhaps uncomfortable doing this, especially in the event that they don’t have prior experience. HR departments might help managers discuss performance coaching. If the organization has a performance coaching training session, consider attending. Asking questions on coaching employees who’re fighting a private matter is an ideal discussion for this topic. If you happen to recently attended a training session and didn’t ask this query … connect with the teacher and ask.
And let me add, if you happen to’re the person struggling at once and attempting to work out next steps, use the activities I’ve mentioned above to seek out what works for you. Consult with your manager or human resources. Take a training program that may offer insights. Have a look at your worker advantages to see what options can be found.
I understand that sometimes we struggle with an issue and work out on our own the right way to address it. That’s great. Then there are occasions once we might need the assistance of another person – a manager, mentor, coach, or human resources. Use your resources. That’s why they’re there. And while you’re ready for some guidance, suggestions, or advice – just ask. You may take the recommendation or completely ignore it. Each options are totally acceptable.
Image captured by Sharlyn Lauby while exploring the streets of Salt Lake City, UT
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