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Actor and singer Suchitra Krishnamoorthi has publicly criticised ICICI Lombard General Insurance, alleging that the corporate refused to cover her previous hospitalisation expenses related to ulcers. Sharing an update about her health within the early hours of July 16, 2026, the actress also accused the insurer of constructing unreasonable demands while processing her claim.
Suchitra Krishnamoorthi calls out ICICI Lombard over medical insurance claim; insurer issues statement
In a post on X (formerly Twitter), Suchitra revealed that she was unable to sleep due to severe acidity and recalled her previous experience with the insurance company.
“Its 1.45 am and that i cant sleep bec of severe acidity. I even have ulcers. And the last time my ulcers threatened to burst i needed to be hospitalized & guess what @icicilombard refused to cover my hospitization cost because i hadnt declared my ulcers on the time of taking the policy.”
She further alleged that she didn’t have ulcers when she purchased the policy and questioned the corporate’s request for medical proof.
Its 1.45 am and that i cant sleep bec of severe acidity. I even have ulcers. And the last time my ulcers threatened to burst i needed to be hospitalized & guess what @icicilombard refused to cover my hospitization cost – bec i hadnt declared my ulcers on the time of taking the policy. But i…
— Suchitra Krishnamoorthi (@suchitrak) July 15, 2026
“But i didnt have ulcers on the time of taking the policy and now they’re asking for doctors certificates to substantiate i didnt have ulcers on the time of taking the policy. Next they may insist on the automobile number that kills u upfront so ur family could make a claim. Shame on this @ICICILombard. Am so disgusted. I now not care abt the refund. I’ll expose the fraud of their operations.”
ICICI Lombard responds to the allegations
Responding to Suchitra’s post, the official X handle of ICICI Lombard General Insurance said it had already addressed the problem earlier and requested her to share details if she had filed a fresh claim.
“Dear Suchitra, we’ve already provided a response regarding the matter raised earlier. As of now, we’ve not received any latest claim request out of your end. In case you may have submitted a brand new claim, we request you to kindly share the relevant details via DM in order that we may confirm the identical and assist you additional.”
The corporate has not publicly commented on the actress’s specific allegations beyond this response.
Also Read: 32 years of Kabhi Haan Kabhi Naa: Suchitra Krishnamoorthi recalls, “Shah Rukh Khan in those days was very different”
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