The eGovPH platform is undergoing server upgrades to higher handle higher user demand, following a recent outage attributed to a surge in system traffic, in accordance with the Department of Information and Communications Technology (DICT) on Friday.
In a press release, the DICT said the improvements concentrate on upgrading the platform’s servers and adding more cloud capability to accommodate increasing user demand.
The agency also said it’s working closely with various government agencies to make sure their systems remain stable and well integrated into the platform.
“As a substitute of relying only on a central system, agencies at the moment are expected to higher manage their very own systems while staying connected through the eGovPH platform,” David L. Almirol Jr., undersecretary for e-Government on the DICT, said in a press release.
“This is supposed to cut back bottlenecks and forestall system-wide outages,” he added.
Mr. Almirol also said the federal government is in search of additional funding to support the platform’s upgrades.
These efforts are available response to the outage, with reports first surfacing online around April 13. Users experienced difficulty logging in and accessing basic app services.
The DICT clarified that the disruption was attributable to overwhelming traffic on the system, particularly following the rollout of latest features corresponding to eGov AI.
With around 40 million downloads of the app and continuing growth, Mr. Almirol said the agency is concentrated on constructing a stronger and more reliable system able to handling thousands and thousands of users without disruption. — Edg Adrian A. Eva